Shipping policy

Last Updated: August 2026

At Skiipi, we are committed to providing reliable and efficient shipping services for our customers. This Shipping Policy explains our shipping methods, processing times, delivery estimates, and related information.

This policy applies to all orders placed through www.skiipi.com.

1. Order Processing Time

All orders are processed within:

1–3 business days

after payment confirmation.

Orders are not processed or shipped on Sundays or major holidays.

During high-demand periods, promotions, or new product launches, processing times may take slightly longer. We will notify customers of any significant delays.

2. Shipping Time

After your order has been processed and shipped, estimated delivery times are:

United States Orders:

Estimated delivery time:

5–10 business days

Delivery times may vary depending on the shipping carrier, destination, weather conditions, and other factors outside of our control.

Please note that delivery estimates do not include order processing time.

3. Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email containing:

  • Order details
  • Shipping information
  • Tracking number (when available)

You can use the tracking information to monitor your package delivery status.

4. Tracking Your Order

Customers can track their orders using the tracking number provided in the shipping confirmation email.

If you have not received your tracking information after the expected processing period, please contact our customer support team.

5. Shipping Address Information

Customers are responsible for providing accurate shipping information during checkout.

Please carefully review your:

  • Name
  • Shipping address
  • City
  • State
  • ZIP code

before completing your order.

Skiipi is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

6. Lost, Delayed, or Damaged Packages

Once an order has been shipped, delivery is handled by the selected shipping carrier.

If your package is delayed, lost, or damaged during transit, please contact us as soon as possible. We will work with you to investigate the issue and provide assistance.

For damaged packages, please provide:

  • Order number
  • Photos of the damaged item
  • Photos of the package (if available)

7. International Shipping

At this time, Skiipi primarily provides shipping services within the United States.

If international shipping becomes available, shipping details and delivery estimates will be updated accordingly.

8. Shipping Costs

Shipping costs are calculated and displayed during checkout before payment is completed.

From time to time, Skiipi may offer promotional shipping options, including free shipping offers. Any available promotions will be displayed on our website.

9. Contact Information

If you have any questions regarding shipping, please contact us:

Skiipi

Email: hello@skiipi.com

Phone: +1 318-909-2798

Business Address:
4026 Evers Dr
Shreveport, LA 71109
United States

We aim to respond to customer inquiries within 24–48 business hours.